CraftyFuen Automation
Customer stories
Customer story · Manufacturing / Distribution

Distributor replaces paper receipts and email chains with a reimbursement app — and cuts approval time from weeks to days

Employees file expenses in under a minute, approvers clear the queue from one screen, and nobody chases a receipt over email anymore.

Approvals queue — 3 waiting on you
Client
Regional distributor
Product
Reimbursement Application
Type
Bespoke internal app
Processing time
Weeks Days
In brief

A regional distributor was reimbursing employees through paper receipts, email approvals, and double-entered spreadsheets. We built them a bespoke reimbursement app — filing takes under a minute, approvers clear everything from one queue, and every receipt and decision lives with the expense. Approval time dropped from weeks to days, and lost receipts went to zero.

The challenge

Expense reimbursements meant paper receipts, email chains, and manual spreadsheet tracking. Approvals got delayed, receipts got lost, and posting required double-entry.

The day-to-day cost added up:

·No one could say where an expense sat — submitted, stuck, or approved
·Missing receipts surfaced weeks later, restarting the whole conversation
·Every approved expense was typed into the books a second time

It was time to move the whole loop — filing, review, and the paper trail — into one place built for how the team actually works.

The solution

We built the Reimbursement Application with the client's team, start to finish. Employees group receipts into a single report and submit in under a minute. Approvers see everything waiting on them in one queue and decide — approve, reject, or send back — without leaving the screen. When something needs fixing, the note travels with the expense, so the fix-and-resubmit loop replaces the email chain.

Multi-item expense reports with receipt attachments and mileage
One-screen approval queue — approve, reject, or send back from the list
A "needs changes" loop — the approver's note travels with the expense
Full decision history on every expense — who did what, when, and why
A dashboard that shows submitters where every dollar stands
Admin controls for categories, mileage rate, and auto-approve threshold
Coming next Multi-level approval chains Email & text notifications Spending analytics Automatic posting to accounting
The results
Days not weeks
Faster approvals
Every expense moves through review in days — visible at each step.
Zero lost receipts
A complete paper trail
Receipts attach at filing time and stay with the expense forever.
<1 minute to file
No more email chains
One report, one queue, one screen — notes travel with the expense.
Drowning in your own version of this?
We build bespoke internal tools with you — reconciliation, approvals, alerts — shaped to how your team already works.
See it in action → Talk to us